Elimika na Shupavu 291 Ignites

Eneza Cool Edtech Resources, Edtech Posts, Education in Kenya, Eneza Media, Uncategorized 38 Comments

It was an exciting moment to release our newest product in the block. After a series of test runs, finally the student can smile all the way to quality knowledge and good grades. On 3th of February, we launched Shupavu 291  to 400 schools across Kenya in conjunction with Safaricom our partner. The revision study tool works through SMS and USSD and can be accessed from any mobile by dialing *291# or sending the word START to 20851.The response we got was amazing and surely uplifting. We gained 23,000 new users in a span of a week and better user engagement than ever before.

Shupavu 291 enables students to take quizzes, search subjects and topics to study as well as access of wikipedia summaries without requiring any internet connection. With the service, teachers and parents can check reports on individual student performance and school performance via SMS. All this is just at a flat rate of Ksh 30 for unlimited usage of the platform per month.

The most invigorating aspect of Shupavu 291 is the ASK-A-TEACHER feature, whereby students ask questions remotely to a live teacher. To use the service, students have to text a message starting with the word ASK followed by a space and a question to 20851. Since it is a teacher assistant tool, it is open only outside class hours,to be precise, 7pm to 9pm.

During the Elimika na Shupavu 291 launch, we had not anticipated great activity on our ASK-A-TEACHER feature. Little did we know that we had built a study tool for all until we started receiving questions from our users. Originally designed for primary school students, we were surprised to get secondary school questions on subjects like Biology and Chemistry. Thanks to our robust system, everything fitted in pretty well.

Back to the response from ASK-A-TEACHER: In the first week, we identified significant areas of interest by students.The topics in which majority of questions were asked by students ranged from Geography, Religion, Sex, Politics to Drugs.

Here are some examples of questions asked:

  • Who discovered that Pluto had disappeared?
  • Does Mercury have a moon?
  • What is Drug Abuse?
  • What is Biology/Chemistry?
  • Why do male mosquitoes not suck blood?

Others wanted to know about sex while some asked totally unrelated questions away from education,like this one: What is twerking?

Overally, Shupavu 291 roll out was a big success to the students, our valued partners and the company at large.


Comments 38

  1. Lauryn Kabbis

    The page is not working like its supossed to. The page seems to be collapsing in the process of loading and does not work when you want to tap on a subject. It has not worked for a couple of months and I am not able to access it!

  2. Hassan Noor

    Hello Juliet, i started my class six in Shupavu 2weeks ago, my question is, can i register KCPE this year coz am almost finishing my class six and maybe ill move to the next level {class seven}. And plz , how can i register ma education online or can i have an account in shupavu291, coz i would like to know my classmates, class teacher, headteachers n so on…thanks in advance n say Hi to Teacher Emmah

    1. Juliet

      Hello Hassan,

      You can register as a private candidate next year. This year the registration window has passed. Continue learning on Shupavu291 and complete your courses. You have done well. Keep it up.

    1. Juliet

      Hello Maurice,

      We offer a basic business course for entrepreneurs to help run businesses successfully. Currently we don’t offer diploma courses.

  3. george muriungi

    Hello am greatful I have received my certificate please can this help me to get job without any attachment knowledge please advice me

      1. Juliet

        Hello George,
        Which course did you take? Currently, our certificate adds value to your qualification. However, you should go to a college to specialize in the field of study.

    1. Juliet

      Hello Agren,

      To register for the business course, you need to dial *291# from your Safaricom line and select the business course option. You will get lessons and quizzes on how to run a successful business. You will be charged KES 10 per week to get unlimited course content. Call our customer care on 0707 908308 for any assistance.



    1. Juliet


      You can register as a private student and study using Shupavu291. Just dial *291# from a Safaricom line. All the best.

  4. Memusi

    Big up shupavu!!
    Is this a technical error to every shupavu user or what?
    Why this happening to me?
    Have being using shupavu since last year but have never experience such a problem.
    Mbona inatake long kureply massage for example nikitumiwa questions then ukisha jibu inatake long like 6hrs kureply massage or kuleta question ingine… Please mshughulikie. Number +254706303126

    1. Juliet

      Hello Memusi,

      We are having a system maintenance. We apologize for the delays, and we will send out official communication through SMS during the day.



  5. Memusi

    This services you offered to us isn’t beneficial to me. The page seems to collapsing now and then…
    i.e. When you answer the question it would take almost and for the next question to be feed back again. In short take a look on this phone number. +254706303126

  6. Juliet

    Hello Memusi,
    We are looking into the problem. Someone from our customer care team will get in touch with you soon.

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